What We Collect and Why We Use It
When you create an account, we collect your name, email address, contact number and identity verification documents as required for account security and fraud prevention. Each time you fund your account — through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — we log transaction
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references to reconcile deposits and process withdrawals accurately. We also gather device and browser session data (IP address, device type, session timestamps) to detect unusual login activity and keep your account safe. This data is never sold to third parties. We share it only where required
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by applicable law or with payment processors strictly to execute your transactions. Aggregated, anonymised data may be used to improve platform performance. How long we keep your data depends on account status and any applicable local legal obligations — active accounts retain full records; closed accounts
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are subject to a defined retention window after which personal identifiers are removed. Players in Seremban and across Malaysia can request a copy of their stored data or ask us to correct it at any time by contacting our support team. Access to the platform and
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its data practices is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.